Returning Candidate?

Account Manager

Account Manager

Job Locations 

More information about this job


Shiftgig is one of the hottest and fastest growing technology companies and we're actively seeking an Account Manager in our Tampa market. The Account Manager will be responsible for business development, market share growth, and client retention strategies. In this role, previous staffing industry experience and experience working with client operations and fulfillment teams is a bonus! You'll work with the client success team to develop key quarterly and annual client forecasts and targets; you'll also participte in seting individual goals, objectives, budgets, and quotas that support Shiftgig's long-range strategic objectives.


Business Development Responsibilities:


  • Business development, client retention and market share growth
  • Strategic client development for consistent and relevant demand to maximize service delivery success
  • Effectively set, manage, and measure client expectations
  • Identify and develop additional strategic opportunity within client organizations
  • Leverage client relationships for strategic referrals
  • Develop client-specific repeatable sales processes to facilitate same-client account growth in other cities


  Management Responsibilities:

  • Manage staffing operations team to ensure client success
  • Train staffing operations team on book of business and how to fulfill the needs of each client using technology, communication, and frequent client engagement


  • Minimum of 2 years relevant, enterprise account management and sales experience in a fast-paced environment
  • Ability to participate and play a key role on a client success team
  • Possesses an entrepreneurial mindset and a roll-up-the-sleeves work ethic
  • Demonstrating track record of identifying, prospecting, closing, and developing strategic clients
  • Willingness to work in a fast-moving, dynamic company culture and industry
  • Excellent teamwork and communication skills
  • Previous retail management experience a plus

Who You Are:

  • Opportunistic, innovative and creative – entrepreneurial mindset with can-do mentality
  • Focused with keen ability and drive to execute in a fast-paced, ever changing environment
  • Team player who can work well with internal teams
  • Tech savvy
  • Honest and ethical, with good judgment
  • Results orientated

About Shiftgig

Shiftgig is the smartest and easiest way for the hourly workforce and businesses to connect. We’re an on-demand, mobile marketplace working with the biggest brands in the food service, hospitality, retail and warehouse industries. Our workers, which we call Specialists, use our mobile app to claim shifts and choose when, where and for who they want to work. Our Clients streamline their business by managing their temporary labor directly from the Shiftgig app. In addition, we pre-qualify all of our Specialists, including a background check and skills assessment.


Our vision is to connect millions of people with millions of shifts!